Privacy Policy
Last updated: May 2026
1. Information We Collect
When you place an order on CustomStoryCreators.com, we collect personal information necessary to fulfill your custom storybook order. This includes:
- Names of the recipient and gift-giver
- Email address for order confirmation and delivery
- Shipping address for physical book orders
- Payment information (processed securely through our payment processor)
- Story personalization details you provide
- Images you upload for custom illustrations
2. How We Use Your Information
We use the information we collect to:
- Create and deliver your personalized storybook
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our products and services
- Send occasional updates about new products or promotions (only with your consent)
3. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to fulfill your order. This includes:
- Payment processors to complete your transaction
- Shipping carriers to deliver physical products
- Service providers who assist in operating our website
All third parties are contractually obligated to keep your information confidential.
4. Data Security
We implement a variety of security measures to protect your personal information. Payment transactions are processed through encrypted, PCI-compliant payment gateways. Uploaded images and personalization data are stored securely and only accessed for order fulfillment.
5. Image Uploads
Images you upload for use in your custom storybooks are used solely for creating your personalized product. We do not share, publish, or use your uploaded images for any other purpose without your explicit permission. Uploaded images are retained only as long as necessary to fulfill your order and address any revision requests.
6. Cookies
Our website uses cookies to enhance your browsing experience, remember items in your cart, and understand how visitors interact with our site. You can disable cookies in your browser settings, though some site features may not function properly.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at the email below. We will respond to your request within 30 days.
8. Contact Us
For questions about this Privacy Policy or to exercise your data rights:
Email: scott@FifteenMinuteMedia.com
Website: CustomStoryCreators.com
