1. Information We Collect

We collect information you provide directly to us, including:

Name and contact information (email address, phone number)
Billing and shipping address
Personalized story content (child's name, customization preferences)
Payment information (processed securely through our payment providers)
Communication preferences

2. How We Use Your Information

We use the information we collect to:

Create and deliver your personalized storybook
Process payments and send order confirmations
Communicate about your order status and provide customer support
Send promotional communications (with your consent)
Improve our products and services
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our business (payment processors, shipping partners)
Legal authorities when required by law
Business partners with your explicit consent for joint offerings

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through PCI-compliant payment gateways.

5. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and shopping cart
Analyze website traffic and usage
Deliver personalized content and advertisements

You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications
Data portability

To exercise these rights, please contact us at [email protected].

7. Children's Privacy

We collect information about children only when parents/guardians provide it to create personalized storybooks. We do not knowingly collect information from children under 13 without parental consent.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Mailing Address: Custom Story Creators, Privacy Department